Privacy Policy

Introduction

Privacy Policy for Website Builder 360

Effective Date: January 1 2024
Last Updated: January 1 2024

Website Builder 360 (“we,” “us,” “our”) is committed to protecting the privacy and personal data of our clients and website users. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Business address

• Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

• IP address

• Browser type and version

• Time zone settings

• Operating system and platform

• Information about your visit, such as pages viewed and time spent on our site

c. Special Category Data

We do not intentionally collect sensitive personal data unless required for specific services, and in such cases, we will obtain your explicit consent.

2. How We Collect Your Data

We collect data through:

• Direct interactions: When you contact us, request a quote, or use our services.

• Automated technologies: Through cookies, server logs, and other similar technologies when you browse our website.

• Third-party sources: Publicly available information or referrals.

3. How We Use Your Data

We use your data for the following purposes:

a. Providing Services

• To deliver website development services.

• To process payments and manage invoices.

• To provide ongoing support and maintenance.

b. Communication

• To respond to inquiries and provide quotes.

• To send updates on our services.

• To notify you of changes to our policies.

c. Improvement of Services

• To analyse website performance and user behaviour.

• To enhance the functionality of our site and services.

d. Legal and Compliance

• To comply with legal obligations.

• To prevent fraud or other illegal activities.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

• Consent: Where you have explicitly agreed to the use of your data.

• Contractual Necessity: To perform the services you have requested.

• Legal Obligation: To comply with legal requirements.

• Legitimate Interests: To improve our services and protect our business.

5. Sharing Your Data

We do not sell or share your personal data for marketing purposes. However, we may share your data with:

a. Service Providers

Third-party vendors that assist in providing our services, such as hosting providers, payment processors, and analytics services.

b. Legal and Regulatory Authorities

To comply with applicable laws or respond to legal requests.

c. Business Transfers

In the event of a merger, sale, or acquisition, your data may be transferred to the new business entity.

6. Data Security

We implement robust technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include:

• Secure servers and encryption.

• Regular security audits.

• Restricted access to personal data.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data may be retained for:

• Service provision: Up to 7 years after contract termination.

• Legal compliance: As mandated by tax and accounting laws.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal obligations.

• Restriction: Request restriction of processing under certain conditions.

• Data Portability: Request transfer of your data to another service provider.

• Objection: Object to data processing based on legitimate interests.

• Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, please contact us at [Insert Email Address].

9. Cookies and Tracking

Our website uses cookies to enhance your experience. These cookies may include:

• Essential Cookies: Required for site functionality.

• Analytics Cookies: To analyse site usage.

• Marketing Cookies: To provide tailored advertisements.

You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

11. International Data Transfers

As a global company, we may transfer your data outside the UK. In such cases, we ensure:

• Adequate safeguards, such as standard contractual clauses.

• Compliance with applicable data protection laws.

12. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via our website or email.

14. Contact Us

For questions or concerns regarding this policy, please contact:

Website Builder 360
96 High Street
Hereford, UK
Email: info@websitebuilder360.com

Thank you for trusting Website Builder 360 with your personal data.

1. Information We Collect

Personal Data

We may collect personally identifiable information (“Personal Data”) such as:

• Name
• Email address
• Phone number
• Payment information

Non-Personal Data

We may also collect non-personally identifiable information that your browser sends whenever you visit our Site (“Usage Data”). This may include information such as:

• Your computer’s Internet Protocol (IP) address
• Browser type
• Browser version
• The pages of our Site that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers
• Other diagnostic data

2. Methods of Data Collection

We collect data in the following ways:

• Information you provide directly through forms on our Site
• Information collected through cookies and other tracking technologies
• Information obtained from third-party services

3. Purpose of Data Collection

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it

4. Data Sharing

We may share your information in the following situations:

• With service providers to monitor and analyze the use of our Service
• To fulfill any purpose for which you provide it
• For the purpose of including your company’s logo on our website
• With your consent, we may disclose your personal information for any other purpose

5. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is protected by industry-standard encryption techniques. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. User Rights

You have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at: info@websitebuilderphuket.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@websitebuilder360.com